The I-START Clinical Team Lead is responsible for administrative and general clinical supervision of I-START Coordinators. The I-START Clinical Team Lead completes ongoing quality assurance measures as well as clinical supervision to ensure I-START Coordinators understand and follow the standards set forth by the Center for START Services and CSS. I-START Clinical Team leads maintain a small active caseload as well as assist in management of caseload overflow.
The position requires regular drive and travel time to various communities within the state of Iowa in which I-START services are provided.
Primary Duties and Responsibilities
• Must be capable of regular and predictable attendance at a specific location in the community and throughout the I-START Services region to perform assigned tasks
• Provide administrative supervision to I-START Coordinators and provide daily clinical triage support
• Provide solution focused feedback to I-START Coordinators as they work toward certification and meeting fidelity to the ISTART Model
• Share responsibility for On-Call coordination as well as be apart of a rotational 24/7 On-Call crisis support line
• Regular completion of quality assurance measures and reports for all I-START clinical team member’s; addressing issues as they arise through active communication and solution focused planning with I-START coordinators and directors
• Participate (active and productive) in all I-START Clinical Team meetings including Triage, Summits CETs, Trainings, Clinical Supervision as well as case specific meetings with I-START Coordinators and leaderships meetings
• Assist in the coordination and leading of daily triage as well as supervision
• Process I-START referrals
• Ensure the coordination of support meetings and crisis plan for individuals served through I-START
• Development of intake/assessments, START plans, clinical and crisis notes, cross system crisis prevention and intervention plans, Comprehensive Service Evaluations and any other applicable documents of services provided
• Maintain linkages and relationships with community partners
• Maintain a small active caseload (about 5) as well as assist in management of caseload overflow
• Other duties as assigned
• Preferred master’s degree in social work, counseling, psychology or human services field
• Minimum of 2 years’ experience providing services to people with IDD and mental health needs
• Supervisory Experience
• Prior experienced as a START Coordinator is preferred
• Certified START Coordinator is preferred
• Must be a certified START Coordinator within 12 months of employment as a clinical team
• Experience with systems work; specifically, with families, physicians, and IDD/MI services providers
• Requires excellent verbal and written communication skills
• Requires independent and organization skills as well as acceptance of feedback
• Must posses a valid Iowa driver’s license and be insurable under the County Guidelines
I-START Program Director
Core hours are 8:00 a.m.– 4:30 p.m., Monday through Friday however requires occasional flexibility to meet the needs of clients, systems and responsibilities. Additionally, the position requires being a part of a rotational 24/7 On-Call schedule
While performing the duties of this position, the employee is frequently required to walk, stand, sit, and operate a motor vehicleWhile performing the duties of this position, the employee may be exposed to physical harm while assisting and emotionally, medically, of psychiatrically unwell individual or the public.
In performing the essential functions, the employee may need to work and or drive in hot, cold, rainy snowy and/or windy weather conditions Position require near vision and the ability to hear.
Work Environment and Physical Demands
The work environment and physical demand characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Refer to the “Essential and Marginal Function Analysis’ statement for a complete description of essential functions and functional requirements.